google-site-verification: googled197a690f889e276.html

Terms and Conditions

TERMS AND CONDITIONS OF USE

These are the full Terms and Conditions for the Customer’s use of this website and for the purchasing of products through this website. Please read these carefully. If you do not agree to these Terms and Conditions, please do not use this website.

Introduction

This website is owned and operated by Vanguard Comics. Users of this website are bound by these Terms and Conditions and should read this document before proceeding. Use of this website and information on this website is subject to the Terms and Conditions set out in this document. By using this website, the Customer is acknowledging their consent to be bound by these Terms and Conditions.

Vanguard Comics reserves, under sole discretion, the right to change these Terms and Conditions at any time, without notice. Any changes will be posted within this document. By use of this website, the Customer accepts that they are bound by the Terms and Conditions as they are written in this document. The Customer should check this document regularly.

Forming a Contract

When the Customer places an order to purchase a product from this website, this order is a formal offer to purchase the mentioned product. Upon receipt of the Customer’s order, Vanguards Comics will send the Customer a confirmation email illustrating that order in detail, including the price for delivery, where applicable. The confirmation email that Vanguard Comics sends is neither a guarantee nor an invoice.

A contract between the Customer and Vanguard Comics will come into existence when Vanguard Comics charge the Customer’s credit or debit card for the purchase of the product.

Pricing

All prices on this website are in £ sterling and include V.A.T. where appropriate.

This website operates independently from Vanguard Comics retail store. Prices and promotions that are offered by Vanguard Comics on this website may differ from those in the Vanguard Comics store.

Vanguard Comics makes every effort to ensure that the contents listed on this website are correct. However, errors may occur and Vanguard Comics reserves the right to alter product prices and information on this website without notice. Other reasons for price alteration may include (but are not limited to) taxation changes or other duty increases.

In the event that Vanguard Comics changes the price of an item due to an error, the following Terms apply. Vanguard Comics will inform the Customer as soon as possible of the amendment and of the correct price. The Customer may choose to fulfil their order at the correct price, or to cancel their order. If the Customer chooses to cancel their order and has already paid for the goods in question, Vanguard Comics shall refund the full amount in accordance with these Terms and Conditions.

The Customer should be aware that Vanguard Comics does not consider a pricing adjustment due to a promotion, sale or other offer as an error in price, and the above Terms do not therefore apply.

Vanguard Comics is under no obligation to fulfil an order for a product that was advertised at an erroneous price or description.

Ownership of goods does not pass into the hands of the Customer until Vanguard Comics has received full payment.

Vanguard Comics will debit the Customer’s account once goods are ready to be shipped.

Availability

Where a release date is listed on this website, that date is subject to change in accordance to information received from the supplier of the item. Vanguard Comics will not be held responsible if that item is delayed, brought forward or cancelled, or if the content or cover art has changed. Where a new release is cancelled, Vanguard Comics will cancel the Customer’s order and no costs will be charged to the Customer’s account.

Vanguard Comics sells a number of limited editions on this website. The availability of these items is strictly on a ‘first come first served’ basis. Vanguard Comics will endeavour to fulfil every Customer’s order; however, once the supply of the limited edition item is exhausted and the Customer’s order cannot be fulfilled, Vanguard Comics will cancel the Customer’s order and no costs will be charged to the Customer’s account.

Vanguard Comics will not be responsible for compensating the Customer for any other losses connected with the purchase of limited edition products.

Delivery and Shipping

Product prices on this website are exclusive of delivery and shipping charges, with the exception of the Total Price listed under the Customer’s Shopping Cart, which is inclusive of these charges. Shipping rates are calculated by size and weight of the item(s) being shipped. Vanguard Comics will endeavour to deliver product to the Customer as soon as possible, in accordance with the Delivery Policy as detailed on this website.

All deliveries will be made to the address that the Customer gives for delivery of the product.

Vanguard Comics reserves the right to refuse to deliver to an address that may not be secure. This address could be (but is not limited to) a communal postal address, a BFPO or a PO Box. In this event, Vanguard Comics will inform the Customer as soon as possible.

Vanguard Comics will not be liable to the Customer in the event that Vanguard Comics is prevented by circumstance from delivering product that the Customer has ordered.

The Customer should be aware that, when goods are shipped internationally, they are subject to opening and inspection by Customs authorities.

Right to Cancel

The Customer may cancel their order, for any reason and at any time, up to fourteen working days after the Customer has received their goods. In the event that the Customer wishes to cancel their order, the Customer must inform Vanguard Comics in writing. The Customer can also cancel by logging in to their online Customer account and selecting the relevant order number and cancelling the product/s themselves. It is also possible to send an email to info@vanguardcomics.co.uk

In the event that the Customer has unsealed the packaging on a CD, DVD or audiotape, the Customer’s right to cancel no longer applies.

Should a customer wish to invoke their right to cancel on any other item, the product must be returned to Vanguard Comics in its original packaging and in a resalable condition with all seals and wrappings.

Should the Customer invoke their right to cancel, the following Terms apply.

If Vanguard Comics has not yet dispatched the product, Vanguard Comics will cancel the Customer’s order and no costs will be charged to the Customer’s account.

If Vanguard Comics has already dispatched the product, the Customer will not be able to cancel their order by accessing their online account. The Customer should contact ingo@vanguardcomics.co.uk.

In this instance, the Customer undertakes the responsibility to return that product to Vanguard Comics.

The Customer must return the item to Vanguard Comics within 14 days of receipt to qualify for a refund.